Every organization has to deal with certain laws and regulations. For example, everything that has something to do with information security, risk management, and privacy. In addition, as an organization you also must comply with your own rules and values. This is why compliance training is often a mandatory part of the training curriculum.
Bring the code of conduct to life...
…by simulating realistic situations in which a variety of your rules apply, you will allow your employees to think about ethical dilemmas which will help them to recognize particular situations.
What’s the best way?
Employees often know the rules. The moment it becomes harder is when a conflict arises between rules and wishes, targets and deadlines. Do employees still handle sensitive data with care when they are under pressure due to a big deadline, and when they have to send something in a rush? And what actions should they take in case they accidentally send that one important email with personal data to the wrong person?
It’s important to shift the focus from what not to do, to the correct solution. Make sure to help employees with practical tips. Show them who they can turn to whenever they have difficult questions and explain them what they can do if something goes wrong.
Why compliance training?
With compliance training you do not only comply with the rules and regulations. When doing it right, it will also improve your company culture and create a safe and pleasant workplace for everyone.
You introduce employees to different situations and offer them the tools to deal with them. This way you actually work on a culture that stands for transparancy and safety, a culture in which employees are allowed to think critically about their own behavior and to speak up towards others on theirs. Compliance training can turn out to be very inspiring!
Relevant and recognizable
We often see that organizations use general one size fits all, compliance training. However, to make your training relevant and valuable, it’s better to use situations and dilemmas that are recognizable to employees. A personalized compliance training teaches employees to recognize situations and patterns by presenting them with cases that actually occurred within the organization, the department, or the client.
Recognizing situations is even more important than knowing the rules. When employees find themselves in situations where certain behavior is expected of them, you want them to response accordingly.
Do what is right, not what is easy.